Website Disclaimer
This Disclaimer explains the scope and limitations of the information, practitioner profiles and digital services provided through NeoDoc.
NeoDoc provides managed digital presence services for healthcare professionals. NeoDoc is not a healthcare provider, does not provide medical advice, does not access patient records and does not independently verify practitioner qualifications, registrations, licences or practice numbers.
1. General Information
The information published on the NeoDoc website is provided for general informational purposes only.
While NeoDoc makes reasonable efforts to ensure that information published on this website is accurate and current, no representation or warranty is made regarding the completeness, accuracy, reliability or suitability of any information contained on this website.
Users access and use the NeoDoc website at their own discretion and risk.
2. About NeoDoc
NeoDoc provides managed digital presence services for healthcare professionals.
These services may include:
- Professional website development
- Domain registration and management
- Business email services
- Website hosting
- Website maintenance
- Public practitioner profiles
- Digital visibility services
- Related online solutions
NeoDoc does not provide healthcare services, medical advice, diagnosis, treatment or emergency assistance.
3. Practitioner Information
Information published on practitioner websites and the NeoDoc Practitioner Platform is supplied directly by the relevant practitioner or an authorised representative.
NeoDoc relies on practitioners to provide information that is accurate, current and lawful.
Unless expressly stated otherwise, NeoDoc does not:
- Verify qualifications
- Validate professional registrations
- Confirm practice numbers
- Confirm professional memberships
- Investigate professional standing
- Endorse individual practitioners
Practitioners remain solely responsible for ensuring that information published about their practice is accurate and complies with applicable legislation and professional requirements.
4. No Patient Information
NeoDoc does not collect, process, store or have access to patient medical information as part of its standard services.
Patient appointments, booking systems, patient portals and practice management systems linked from practitioner websites operate independently of NeoDoc and are governed by their own privacy policies and terms of use.
NeoDoc accepts no responsibility for information processed by those third-party systems.
5. No Medical Advice
Nothing published on the NeoDoc website should be interpreted as medical advice.
Information provided on practitioner websites is intended for general informational purposes only.
Visitors should consult an appropriately qualified healthcare professional regarding any medical concern, diagnosis or treatment.
In the event of a medical emergency, users should immediately contact the appropriate emergency services or healthcare provider.
6. No Guarantee of Results
NeoDoc provides digital presence and website services.
Although NeoDoc aims to help practitioners improve their professional presence and online visibility, NeoDoc does not guarantee:
- Search-engine rankings
- Website traffic
- Patient enquiries
- Appointment bookings
- Business growth
- Revenue increases
- Professional outcomes
Individual results depend on numerous factors beyond NeoDoc's control.
7. Third-Party Services
NeoDoc websites may contain links to third-party websites and services, including:
- Booking platforms
- Mapping services
- Payment providers
- Social-media platforms
- External websites
NeoDoc does not control these third-party services and accepts no responsibility for their content, availability, security or privacy practices.
Users access third-party services at their own discretion and risk.
8. Website Availability
NeoDoc makes reasonable efforts to maintain website availability. However, uninterrupted access cannot be guaranteed.
Temporary interruptions may occur due to:
- Scheduled maintenance
- Software updates
- Hosting-provider outages
- Internet failures
- Cybersecurity incidents
- Circumstances beyond NeoDoc's reasonable control
NeoDoc shall not be liable for losses arising from temporary service interruptions, to the extent permitted by applicable law.
9. Limitation of Liability
To the fullest extent permitted by applicable law, NeoDoc shall not be liable for direct, indirect, incidental, consequential or special damages arising from:
- Use of this website
- Reliance on information published on this website
- Practitioner information supplied by third parties
- Website interruptions
- Third-party services
- Technical failures
- Events beyond NeoDoc's reasonable control
Nothing in this Disclaimer excludes liability where such exclusion is prohibited by law.
10. Intellectual Property
Unless otherwise stated, all NeoDoc branding, logos, website content, graphics, designs and original material remain the intellectual property of NeoDoc or its licensors.
No material may be copied, reproduced, adapted or distributed without prior written permission, except where permitted by law.
11. Changes to this Disclaimer
NeoDoc may amend this Disclaimer from time to time to reflect changes in legislation, technology or its services.
The latest version will be published on the NeoDoc website together with its effective date.
Continued use of the website following publication of an updated Disclaimer constitutes acceptance of the revised Disclaimer.
12. Contact NeoDoc
Questions regarding this Disclaimer may be directed to: